Privacy Policy

Last updated: 14 July 2026

1. Who we are

This website is published by Hauck Aufhäuser Digital Custody GmbH, Kaiserstraße 24, 60311 Frankfurt am Main, Deutschland. You can reach us at support@hauck-aufhaeuser.ltd or by phone at +49 69 21610. This site is informational and does not offer paid services.

2. Information we collect

We collect information in the following ways:

• Contact form submissions. Name, email address, phone number (if provided), subject and message content.
• Technical data. Standard server log information such as IP address, browser type and pages visited, collected automatically when you browse the site.
• Cookie preferences. Your choice to accept or decline non-essential cookies, as described in our Cookies Policy.

3. How we use information

We use the information collected to respond to enquiries submitted through our contact form, to maintain and secure this website, and to understand general usage patterns so we can improve our published content. We do not use this information to market paid products, because we do not offer any.

4. Legal basis for processing

Where the General Data Protection Regulation applies, we process contact form data on the basis of your consent, given when you submit the form, and technical data on the basis of our legitimate interest in operating and securing the website.

5. Sharing of information

We do not sell personal information. We may share information with service providers who help us operate this website, such as hosting providers, under contractual obligations to protect your data. We do not share information with advertisers.

6. Data retention

We retain contact form submissions for as long as necessary to respond to your enquiry and for a reasonable period afterward for record-keeping, after which they are deleted or anonymised.

7. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the processing of your personal information, and to withdraw consent at any time. To exercise these rights, contact us at support@hauck-aufhaeuser.ltd.

8. International transfers

Our website is hosted and operated from within the European Union. If any service provider processes data outside the European Economic Area, we require appropriate safeguards to be in place.

9. Children's privacy

This website is not directed at children, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.

11. Contact

Questions about this Privacy Policy can be sent to support@hauck-aufhaeuser.ltd or by post to Hauck Aufhäuser Digital Custody GmbH, Kaiserstraße 24, 60311 Frankfurt am Main, Deutschland.